What steps should I take if I need to cancel an event with NFT Tickets?

If you need to cancel an event with NFT Tickets, the first step is to notify ticket holders immediately through all available communication channels. Clearly explain the reason for cancellation and provide information on refunds or rescheduled dates. Work with the NFT eTickets support team to process refunds or reissue tickets for a new date. Ensure transparency and maintain good communication throughout the process to uphold your reputation and maintain trust with your audience. Additionally, consider offering compensation or incentives to ticket holders as a goodwill gesture.